Privacy Policy
HM Holdings LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your information across our affiliated healthcare services and websites, including but not limited to 2nd Home Community, Care on Call Colorado, 1st Call to Care, 2nd Home Skilled Care, CCT Transport, and associated medical supply and support services (collectively, “Affiliates”)
This policy applies to information collected through our website [https://www.2ndhomecommunity.com] and any other digital platforms operated by HM Holdings LLC.
1. Information We Collect
We may collect the following information:
a. Personal Information
When you interact with us, we may collect personal details such as your name, email address, phone number, and mailing address. This includes information submitted through contact forms, service sign-ups, or healthcare coordination.
b. Health Information
We may collect protected health information (PHI) when necessary to provide services. This data is managed according to HIPAA and applicable healthcare privacy laws.
c. Mobile Numbers
If you provide a mobile number, it may be used to send you important text messages related to appointments, services, or healthcare updates (see Section 3).
d. Usage Data
We automatically collect data about how visitors interact with our website, such as IP addresses, browser types, referral sources, and time spent on pages.
e. Cookies & Tracking
We use cookies and similar technologies to provide better service and improve site functionality. You can adjust cookie preferences through your browser.
2. How We Use Your Information
We may use your information to:
- Provide, coordinate, or improve healthcare and support services
- Respond to inquiries or customer service requests
- Send text message updates (with your consent)
- Analyze and enhance our website and digital services
- Comply with legal, regulatory, or accreditation requirements
3. SMS/Text Messaging Policy
By providing your mobile phone number, you consent to receive SMS text messages from HM Holdings LLC or any of its Affiliates. These messages may include appointment reminders, service updates, care coordination, or related communications.
- Message frequency may vary
- Message and data rates may apply
- You may opt out at any time by replying STOP
We do not sell, share, or rent your mobile number with third parties for marketing. Your phone number is treated as protected personal information under this Privacy Policy.
4. Sharing Your Information
We do not sell your personal information. We may share it only:
- With trusted service providers who assist us in business operations (under strict confidentiality agreements)
- With healthcare providers and professionals directly involved in your care
- When required by law, subpoena, or regulatory request
- In the event of a merger, acquisition, or reorganization of HM Holdings LLC and its Affiliates
5. Your Privacy Rights
Depending on your state or country, you may have rights to:
- Access the data we have about you
- Request corrections or deletion of your information
- Withdraw consent to data use or marketing
- Limit sharing of your health or personal data
To exercise these rights, contact us at [your privacy email or phone number].
6. Data Protection & Security
We implement physical, administrative, and technical safeguards to protect your personal and health-related information, in accordance with HIPAA and industry best practices. However, no system is 100% secure.
7. Children’s Privacy
We do not knowingly collect information from children under the age of 13 without verifiable parental consent.
8. External Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a new “Effective Date.” Continued use of our website or services after changes constitutes your acceptance of those changes.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, contact us at:
HM Holdings LLC
[email protected]
3131 S Vaughn Way Ste 600, Aurora, CO 80014
720-281-1536
[https://www.2ndhomecommunity.com/privacy-policy]